Personal Selling Principles
PSP Home About PSP PSP- Executive Summary PSP- Government Services PSP - Program PSP - Proof of Performance PSP - News PSP - Contact Us
What the MSI? What is B2B? What is MPA? What is the ALMS? What is RBA? What is TKI? What is FIRO? What is MBTI?
What is TKI?

Thomas Kilmann Conflict Mode Instrument

The Thomas Kilmann Conflict Mode Instrument (TKI®) has been a leading conflict management assessment used by professionals throughout the world to learn about how differing conflict handling styles affect personal and group dynamics.  TKI® reports an individual's tendencies toward one of five styles of interacting during a disagreement  They are:

Accommodating 

Collaborating

Compromising

Competing

Avoiding

Each style has its appropriate and inappropriate times for use, and there are consequences for overusing or under-using each. These styles can also be used to understand any verbal interaction between individuals.

PSP 1 is available to discuss how TKI can benefit your organization.