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What is TKI?

Thomas Kilmann Conflict Mode Instrument

The Thomas Kilmann Conflict Mode Instrument (TKI®) has been a leading conflict management assessment used by professionals throughout the world to learn about how differing conflict handling styles affect personal and group dynamics.  TKI® reports an individual's tendencies toward one of five styles of interacting during a disagreement  They are:






Each style has its appropriate and inappropriate times for use, and there are consequences for overusing or under-using each. These styles can also be used to understand any verbal interaction between individuals.

PSP 1 is available to discuss how TKI can benefit your organization.